When sending a support request to IT please include the following information:
- Subject Line (Do not write the full message or issue in this field, if you do the ticket will be closed automaticially.)
- Location of issue (If applicable)
- Detailed information regarding issue
If you require IT support please email: support@equitasacademiestrust.com
Good Example
Bad Example
If you are submitting a ticket via email simply email support@equitasacademiestrust.com
Alternatively, you can submit a ticket via the online portal:
Step 1: Navigate to https://chilwellcroftacademy.zendesk.com/hc/en-gb/requests/new
Step 2: Fill in the below information and click submit.
If you require IT support please email: support@equitasacademiestrust.com
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